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Valuation Workbench
Neighbourhood Co Pty Ltd — 22 Apr 2026
Private — personal reference

Diamond HubSpot agency, priced for sale

FY25 $2.49M revenue, 32.2% normalised EBITDA margin, Diamond Partner (valid to 15 Jan 2027), 16 Impact Awards (#2 globally), stable ~$280K/yr HubSpot commission annuity. Realistic today on a clean process: $4.5M-$6.0M. Target after the 6-month roadmap: $6.5M-$7.5M.

FY25 Revenue $2.49M EBITDA $803K Margin 32.2% Diamond Partner 16 Impact Awards
Floor
$3.3M
1.3× revenue · PE rushed sale
Mid — realistic today
$5.5M
2.1× revenue · strategic agency buyer
Ceiling
$7.1M
2.7× revenue · post-roadmap + Elite
Snapshot

Top 3 drivers. Top 3 detractors.

Drivers — lean in

Credential and vintage advantages that compound the multiple.

  • 16 Impact Awards / #2 globally+$1.0M
  • Diamond tier + APAC #1+$0.7M
  • Stable HubSpot commission backbone (27 legacy)+$0.5M
  • 5-yr+ client relationships (Gro, Play Matters, Plungie)+$0.5M
  • 32% EBITDA margin (top quartile)+$0.4M

Detractors — fix in 6 months

Every detractor has a matching action in the roadmap.

  • Founder dependency (Trav 2/5 EOS seats)-$1.0M
  • Commission decline narrative unsplit-$0.6M
  • Churn velocity (~20% annualised)-$0.5M
  • New-hire risk (3 of top 5 comp unproven)-$0.4M
  • AI service line unpriced-$0.3M / +$0.5M asymm.
Section 01 — Financials

Four years of P&L. Normalised EBITDA bridge.

FY25 Revenue
$2,494K
Xero actuals
FY25 EBITDA (normalised)
$803K
32.2% margin
FY26 annualised EBITDA
$728K
pre-normalisation
TTM weighted for multiple
$760-780K
blend of FY25 + FY26YTD
Year (AU FY, Jul-Jun) Revenue EBITDA Margin
FY23$2,205K$520K23.6%
FY24$2,378K$680K28.6%
FY25$2,494K$803K32.2%
FY26 YTD (10mo) annualised$2,512K$728K29.0%

FY25 EBITDA bridge

Reported → normalised for buyer presentation.

Reported EBITDA
$813K
− Directors' dividends treated as OpEx
($179K)
+ Add-back: international travel personal portion
$24K
+ Add-back: consulting one-off
$10K
+ Add-back: entertainment non-deductible
$5K
+ Owner comp already at-market (no add-back)
$0K
Normalised EBITDA
$803K
Section 02 — Clients

Tenure-heavy book with churn to address.

Active MRR
$132K
Apr 2026
ARR
$1.59M
retainer book
Churn 5mo
-$317K
6 events · ~20% annualised gross
Modern MSA / Total
15 / 138
R5: refresh top-20 by Aug

Top 10 clients (FY25 revenue)

  • Renaissance PM$137.7K
  • Gro Clinics (since 2015)$128.3K
  • Play Matters (since 2016)$114.5K
  • Plungie (since 2021)$98.2K
  • Mountway$84.9K
  • Terrascope$77.3K
  • Flight Centre Travel Academy$72.1K
  • The Icehouse$68.4K
  • Nutra Organics$61.0K
  • NueStar (churning Jun 2026)$58.9K

Revenue quality score

Composite of tenure, concentration, contract health, NRR proxy.

68
/ 100
Tenure (5yr+ on 3 of top 5)
Strong
Concentration (Renaissance 5.5%)
Acceptable
Contract health (15/138 modern)
Weak — fixing
Churn velocity (6 in 5mo)
Red — fixing
Section 03 — Team & Ops

Thirteen people. Three of top 5 compensations under 1 year.

Headcount
13
11 AU · 1 PH · 1 flexi
Payroll FY25
$1.42M
incl. super, excl. dividends
Offshore leverage
2.5%
of payroll · R8 upside
AI tools deployed
6
5 client-AI projects · $0 priced

Top 5 by compensation

  • Trav White — Visionary / Sales & Marketing$170K · 10yr
  • Micah — Integrator (9mo)$155K · new
  • Amanda — Finance + Ops (dual seat)$130K · 4yr
  • Geordie — AI / Delivery (11mo)$125K · new
  • Matt Porter — Sales BD (6mo)$120K · new

EOS accountability chart — 5 seats

Founder dependency: Trav holds 2/5. Amanda holds dual Finance + Ops.

  • VisionaryTrav
  • IntegratorMicah (9mo)
  • Sales & MarketingTrav (transitioning → Matt)
  • FinanceAmanda
  • Ops & DeliveryAmanda (splitting Jun 2026)
Section 04 — HubSpot commissions

$1.43M over 8 years. Stabilising floor after post-Apr-25 regime change.

Cumulative 8yr
$1,428,977
FY18 → FY26YTD
Run-rate
~$280K/yr
post Q2 2025 stabilisation
Legacy-eligible (lifetime)
58%
pre-Apr-23 vintage · ~$154K/yr
Stable backbone
27 customers
4+ yrs lifetime commission

Quarterly commission trend (last 8 quarters)

Peak Q1 2025 $91K, stabilised $72-76K post Apr 2025 regime change.

$100K $75K $50K $25K Q1'24 Q2'24 Q3'24 Q4'24 Q1'25 Q2'25 Q3'25 Q4'25 peak $91K

Vintage split (Hub ID proxy)

Pre-Apr-23 = lifetime commission. Post = 36-month cap.

Legacy (pre-Apr-23) — lifetime
58% · $154K/yr
New-model (post-Apr-23) — capped
42% · $126K/yr
Stable 27-customer backbone
$92K/yr floor
At-risk (≤36mo roll-off)
$126K/yr

Commission valuation bucket

Valued separately as annuity, different cashflow pattern from services.

Floor — legacy portion only × 2.5
$385K
Mid — full run-rate × 4.0
$1.12M
Ceiling — strategic × 5.0
$1.40M
Section 05 — Credentials

Diamond today. Elite-ready on two of three axes.

Partner tier
Diamond
valid to 15 Jan 2027
Impact Awards
16
2021-2025 · #2 globally
Marketplace rating
5.0 / 5
97 reviews · 100% 5-star

Elite tier progress

Points gap 4,072. Sourced + GRR already clearing Elite thresholds — only blocker is Managed/Assisted points volume.

Total Points 4,928 / 9,000
Sourced Points (Elite req 2,100) 2,242 · PASS
Average GRR (Elite req 80%) 87.8% · PASS

Impact Awards — 16 wins across 5 years

  • 2025 H1 — Platform Excellence · Mountway1
  • 2024 — Platform Excellence · Gro Clinics / Mountway2
  • 2023 H2 — Platform Excellence · Terrascope1
  • 2022 — Flight Centre / Icehouse / Plungie / Nutra Organics4
  • 2021 — ATDW / SwitchDin / Cakes & Shit / Tribeca / EnableCollege5
  • +3 more wins across 2021-20243
Section 06 — Valuation

Three scenarios. Two buckets. Multiples sourced from Diamond comps.

Headline EV by scenario

Core (EBITDA × multiple) + Commission (annuity × multiple).

$8M $6M $4M $2M $3.3M Floor $5.5M Mid — realistic $7.1M Ceiling Core (EBITDA) Commission
Bucket A — Core EBITDAEBITDAMultipleCore EV
Floor — PE rushed$720K4.0×$2.88M
Mid — strategic agency$800K5.5×$4.40M
Ceiling — HubSpot strategic$820K7.0×$5.74M
Bucket B — Commission annuityBasisMultipleComm EV
Floorlegacy only2.5×$385K
Midfull run-rate4.0×$1.12M
Ceilingstrategic5.0×$1.40M
Multiple reference
Diamond HubSpot partner comp range: 5.0-6.0×

Generic digital agency 3-4×. Diamond + awards 6-7×. Elite + productised IP 7-9×.

Sits in Diamond band today
Section 07 — Risks

Ten risks. Four must-fix before Oct.

# Risk Severity $ impact Mitigation
R1Founder dependency — Trav holds 2/5 EOS seatsHigh-$0.8M to -$1.2MTransition 3 key accounts; sales playbook; Matt owns inbound
R2Commission decline narrative unsplitMedium-$0.4M to -$0.8MLegacy/new split deck; prove stable floor
R3Churn velocity — 6 events in 5 monthsMed-High-$0.4M to -$0.6MCS playbook; NPS baseline; 2 upsells
R4Team tenure — 3 of top 5 comp under 1 yearMedium-$0.3M to -$0.5MRetention agreements; 6-month proof points
R5Contract refresh gap — 15 of ~138 on modern MSAMedium-$0.2M to -$0.4MRefresh top-20 retainers by end Aug
R6Amanda dual seat (Finance + Ops)Medium-$0.15M to -$0.3MSeparate Ops seat in Jun
R7AI service line unmonetisedMedium-$0.2M / +$0.5MPrice Lead Scoring; 2 SKUs live by Jul
R8Offshore leverage thin — 2.5% of payrollLow-MedUpsideAdd 1-2 PH roles in Aug
R9Shareholder loan — $179K dividends in OpExLowCleanupCoA restructure in Sep
R10No deferred revenue visibleLowMinorConsider retainer prepay incentive
Section 08 — Roadmap

Six months. Four must-fix risks. $1.3M uplift target.

May 2026
Foundation
  • Data room up
  • MSA top-20 triage, 5 sent
  • Lead Scoring priced, 2 sold
  • Sales playbook v1
+$300K target
Jun 2026
Founder de-risking
  • Micah runs 3 QBRs
  • Matt runs 2 inbounds end-to-end
  • Retention agreements signed
  • Ops seat split from Amanda
+$400K target
Jul 2026
Retention blitz
  • CS playbook + NPS baseline
  • 2 upsells closed
  • NueStar replacement
  • Trav zero first-meetings
+$400K target
Aug 2026
Credentialling
  • Managed MRR assignments
  • 3 Impact Award submissions
  • Top-20 MSA complete
  • AI line $50K ARR
+$300K target
Sep 2026
Financial hygiene
  • QoE fieldwork
  • CoA cleanup
  • Normalisation memo
  • Broker mandate signed
+$200K target
Oct 2026
Go to market
  • IM + teaser finalised
  • VDR live
  • 5 NDAs signed
  • 3 management meetings
Realise $6.5-7.5M

Target valuation trajectory

Month-end Mid scenario target vs 22 Apr 2026 baseline.

$7.5M $6.0M $4.5M $3.0M Start May Jun Jul Aug Sep Oct $5.5 $7.1 peak $6.8 final
Kill criteria at end of Jul
Pause process if any of these are true

Zero AI SKUs signed · Trav in 50%+ inbound meetings · 2+ new churn events May-Jul · No QoE firm engaged.

Reassess trigger